Send us an email and we'll get back to you as soon as possible.
chalkupapp@outlook.comWe typically respond within 24-48 hours during business days.
Monday - Friday: 9:00 AM - 5:00 PM GMT
Need help with your account? Log in to access your dashboard and manage your subscription.
Log In to AccountYou can create an account by downloading the CHALK UP app from the App Store and following the in-app registration process. Alternatively, you can log in through our website to access your account dashboard.
The Free Starter plan includes limited access to training session logging, scheduling, alerts, and events. For unlimited access to all features, you can upgrade to an Individual or Club membership.
You can cancel your subscription at any time by logging into your account dashboard and managing your subscription settings. You can also contact support for assistance with cancellation.
If you're experiencing login issues, please try resetting your password through the login page. If the problem persists, contact our support team at chalkupapp@outlook.com and we'll help you regain access to your account.
We accept all major credit cards, debit cards, and Apple Pay through our secure payment processor, Stripe. All payments are processed securely and your payment information is encrypted.
Yes! Your CHALK UP account can be accessed on multiple devices. Simply log in with your account credentials on any device to access your training data and features.
For app-specific issues or feature questions, please contact us through the app or email chalkupapp@outlook.com
Learn about how we protect your data and privacy. View our Privacy Policy for more information.
For questions about billing, subscriptions, or payment issues, please contact chalkupapp@outlook.com with your account email.
If you couldn't find what you're looking for, please don't hesitate to reach out to our support team. We're here to help!